We are looking for someone who can inspire, support, and genuinely care for our fantastic staff and clients. If you are ambitious, have a great attitude, and are keen to progress your career within our rapidly growing business we would love to hear from you.
About the Care Coordinator role:
Our Care Coordinators ensure our clients receive quality care, including organizing rotas based on clients’ requested call times and carer availability, and communicating with staff, clients, families, and professionals.
This role provides a fantastic opportunity to grow and develop with our branch offering superior home care throughout West Sussex.
Why join us at Good Oaks Home Care?
- Paid induction training, £150.00 for 3 days training
- Guaranteed hours contract, that can be topped up with doing care visits in the community
- Monday to Friday 9am - 5pm
- Company phone, tablet, and laptop provided
- Uniform provided
- Career Progression through an innovative team structure
- Common-sense, supportive management
- Paid mileage, holiday pay, and bonus system
Care Coordinator responsibilities:
- Producing weekly rotas and managing staff through roster software
- Daily troubleshooting - Covering staff illnesses or absences, allocating extra visits, and cancelling care calls when asked.
- Ensuring that the highest standards of care are always maintained
- Communicating with clients and carers, social services, and other stakeholders
- Keep morale high within your team
- To help with the training and induction of new starters
- Help the company grow and take on extra clients
- To allow Good Oaks to provide a continuous and reliable service.
- Working flexibly to cover weekdays, evenings, weekends, and bank holidays. This level of cover includes both administration and covering care calls.
- Required to complete care calls in emergencies and to work on-call on a rotational basis.
We are looking for you if you have:
- Good organizational and communication skills
- Excellent problem-solving skills and the ability to produce high-quality work under pressure
- Empathy and the skills to lead others
- Advanced IT skills
- A natural ability to help, and make the lives of others more fulfilling
- If you want to work in an environment where the work can be hard, but also fun and rewarding.
A driving license is essential for this role.
The successful candidate will need to ensure that Good Oaks’ Mission of being the “go-to provider of quality care at home by valuing, development, and rewarding the caring people who work with us” is actively reflected in the branch.
GoodOaks is a provider of high quality home and live-in care, with a local branch in Mid Sussex
GoodOaks Homecare Mid Sussex provides premium visiting care and live-in care. We look after clients in Burgess Hill, Haywards Heath, East Grinstead and the surrounding areas.
Our mission is to deliver exceptional quality homecare in Mid Sussex. We manage our professional and supportive person-centred care services with a firm commitment to excellence, integrity and innovation. Our aim is to make a lasting difference in the lives of our clients and our communities.
Our unique approach to homecare in Mid Sussex focuses on the people we employ, the planet we inhabit, and the partnerships we make with our clients and their families.
GoodOaks is a provider of high quality home and live-in care, with a local branch in Mid Sussex
GoodOaks Homecare Mid Sussex provides premium visiting care and live-in care. We look after clients in Burgess Hill, Haywards Heath, East Grinstead and the surrounding areas.
Our mission is to deliver exceptional quality homecare in Mid Sussex. We manage our professional and supportive person-centred care services with a firm commitment to excellence, integrity and innovation. Our aim is to make a lasting difference in the lives of our clients and our communities.
Our unique approach to homecare in Mid Sussex focuses on the people we employ, the planet we inhabit, and the partnerships we make with our clients and their families.