Maintainance Operative

Company:  Voyage Care
Location: Basingstoke
Salary: 24,340
Hours: Full Time
Type: Permanent
Job Requirements / Description

*Drivers license is essential
We have an exciting opportunity for a Maintenance Operative to join our team working in and around the Basingstoke area.



Responsibilities of the role:

Our Maintenance Operatives are responsible for ensuring that our properties are maintained to the correct level, and any works that need to be carried our are done in line with specific timescales.

  • Ensure a high standard of workmanship when carrying out maintenance repairs to the Home.
  • Inform the Maintenance Coordinator of any faults that may incur significant expenditure or require a specialist contractor.
  • To liaise daily with Maintenance Administrator to ensure that daily whereabouts are adhered to and to inform of any problems relating to prepared diary.
  • To ensure that all necessary paperwork is completed correctly and legibly and issued to the Maintenance Administrator in accordance with Voyage policy.
  • To be contactable by phone daily between 8:00am and 6:00pm to discuss any issues.
  • Hours of work are 37.5 per week. Work starts at 8:00am by travelling to Voyage property. Work ends at 4:00pm when leaving Voyage property and travelling home.
  • It may be a requirement to occasionally stay overnight (in a Hotel), at the discretion of the Maintenance Coordinator, to facilitate works at Homes further away than an acceptable cummmutable distance.
  • Communicate all potential additional maintenance work with Service Manager to establish the level/schedule of work required.
  • Maintain positive working relationships with service users, staff and visitors by being considerate, courteous and presenting a clean and tidy appearance.
  • Use materials in order of date of purchase to minimise wastage and to ensure that when purchasing materials, value for money is obtained.
  • Keep any designated work/storage areas clean and tidy, with regard to relevant health and safety requirements, including ensuring that COSHH materials stored correctly in accordance with COSHH procedures
  • Occasional attendance at homes/services as required to load and unload furniture items and/or domestic appliances.
  • To attend any training that Voyage consider applicable.
  • Maintain a working knowledge of the operation of the following services in each home/service
    • Emergency lighting systems where applicable, fire panels, break glasses and fire doors.
    • Lighting re-fixing or replacement of fittings including emergency lighting
    • Electrical repair/replacements within the scope of Part P
    • Plumbing system including waste outlets, taps, sanitary ware, unblocking of drains, toilets etc
    • Laundry equipment including connecting and disconnecting of machines, including plumbing in of replacement machines as necessary and removal from site of redundant equipment
  • Comply with the company’s Equal Opportunities Policy.
  • Carry out duties in compliance with the Health and Safety at Work Act 1974 and subsequent Health and Safety legislation, and the Company’s General Health and Safety Policy Statement.
  • As a term of your employment, you may be required to undertake other duties appropriate to your post, and/or hours of work, as may reasonably be required of you, at your initial place of work or at any other of the company's establishments.
  • This is a description of the job as it is at present. The company may from time to time review and update employees' job descriptions to ensure that they continue to relate to the job or to proposed changes to the job. The company aims to reach agreement on reasonable changes, but if this is not possible, the company reserves the right to insist on changes to your job description after consultation with you.

Benefits of joining the Voyage Care family:
In return for your dedication and commitment, you’ll work in a sector that is truly rewarding with many benefits including:

  • Wagestream
  • DoctorLine - free service where you and members of your family can speak to a GP 24/7, either over the phone or via a video consultation.
  • Eye care vouchers
  • Refer a friend scheme
  • Enhanced retirement leave
  • Competitive salary
  • 23 days annual leave plus bank holidays and an additional day for your birthday
  • An additional day off in recognition of long service
  • Blue Light Card Retail discount benefit scheme
  • V-Assure, a free 24 hour, confidential and independent help line
  • Life assurance
  • Pension

If you’re interested in finding out more about this opportunity, please apply directly for your application to be considered by our hiring team.

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Our Staff



Barchester is all about doing things a little bit differently. Our unique approach to the care sector sets us apart, so to make things happen our people need to be a little bit different too.

Our residents, patients and their families expect great services, so our professional and dedicated team of specialists actively recruits people who are focused on continually improving the quality of life for the people in our care, to achieve our ambition of Barchester as the leading provider of care services.

Celebrating Success


Celebrating Success is our sector-leading employee recognition programme, which is designed to recognise all staff who work hard to help our homes and hospitals meet the high-quality care and business standards we set ourselves and allows staff to share in the success of the business.

In addition, throughout the year there are a number of opportunities, such as Employee of the Month and the Barchester Care Awards, which recognises our committed people across the business for a job very well done.

We provide one of the best rewards packages in the care sector and offer a competitive salary and impressive benefits.

We value our employees


Our people are as diverse and as individual as our residents and patients. We promote equal opportunities and encourage all our employees to treat one another and those we care for with honesty and respect. We aim to create a family environment in all our homes, hospitals and offices.

We are focused on providing equal opportunities to prospective and existing employees at Barchester and display the Disability Confident logo with pride.

Learning about why Barchester is unique within the care sector is central to our induction programme. Our new staff receive a comprehensive overview of all elements of our business so they can feel confident in fulfilling their role and contributing to our vision.

Professional Development


The learning doesn’t stop there. Our people have opportunities throughout their Barchester career; from refreshing their knowledge and learning new skills, to continuing their personal and professional development.

We also actively encourage our people to review their performance and develop their role at Barchester by using our bi-annual Performance Development Plan. Many of our people have exceeded their aspirations in successfully completing externally accredited qualifications.

There are no limits to how far our people can progress their career at Barchester.

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