Registered Manager

Premiere Care is a family owned domiciliary care business based in Leyburn, North Yorkshire, established in 2002. We are a care company with a difference, we believe that delivering excellence in care for our clients starts with valuing and supporting our staff. Their voice matters and we prioritise their wellbeing

We specialise in offering high quality bespoke privately funded live in and hourly care packages across Yorkshire and beyond. We also provide funded care services to North Yorkshire County Council (NYCC) and to the NHS.

Due to two years of significant growth, we are thrilled to announce a new opening for a Registered Manager to oversee daily operations from our Leyburn office. In this role, you will report directly to the Managing Director, who is also a Registered Manager. You will lead a Senior Care Coordinator and a team of Care Coordinators, ensuring exceptional care delivery to approximately 80 clients through a combination of employed hourly carers and self-employed carers

Salary - £35k - £40k pa (depending on experience) plus 10% performance related bonus

Location - Leyburn office with some home working

Hours - Monday to Friday 9am - 5pm with occasional on-call evenings and weekends

Benefits - Free on-site parking

Up to 33 days holiday & pension contribution

Ideal Candidate - At Premiere Care, we deeply value our clients and are dedicated to helping them live fulfilling lives. We seek a leader with strong management skills and experience in delivering excellent customer service, who can work to a high level of professionalism and take pride in all aspects of the role. Previous management experience in the care sector and a solid understanding of the Care Quality Commission (CQC) regulations are essential.

Minimum Requirements:

- 2 years experience operating as a CQC Registered Manager in domiciliary care

- Proven experience in managing staff

- In-depth knowledge of home care practices and regulations

- Strong understanding of dementia care and best practices in senior care

- Excellent communication and interpersonal skills to liaise with clients, families, and healthcare professionals

- Ability to develop and implement effective care plans tailored to individual needs

- Must hold a full driving licence and have access to a car for work

Job Summary: We are seeking a dedicated and experienced Registered Manager to join our team and oversee the operations of our domiciliary care services in rural North Yorkshire & beyond. The ideal candidate will have a background in senior care management and possess strong leadership & management skills to ensure the highest level of care for our clients. The role is very much hands on managing and leading by example to set standards and develop your team members.

Duties:

-Responsible for the day to day management of the office

- Manage and lead a team of care co-ordinators and care staff to deliver exceptional care services

- Ensure all staff receive appropriate supervisions, training and 121 support

- Lead on carer recruitment and selection, ensuring carer numbers are sufficient to meet client demand.

- Ensure all client and carer documentation is complete in line with CQC expectations

- Oversee the training and development of all staff and self-employed carers - Implement and monitor care plans for clients, ensuring individual needs are met - Oversee medication administration and compliance with healthcare regulations - Coordinate with healthcare professionals to provide specialised care, particularly in dementia care

- Oversee the end of month billing cycle for self funding clients and carers.

- Liaise with the Finance Office to ensure invoices are correct and carers are paid in a timely manner - Monitor and evaluate the quality of care provided, making improvements where necessary

- Working with the Managing Director, respond to all CQC and North Yorkshire Council enquiries

- Any other duties that may be reasonably expected within the role